April 21, 2026

Ep. 31: She's So High

Ep. 31: She's So High

They called it non-addictive. They were lying.

In this episode, Crystal takes Andrea through the opioid epidemic, one of the deadliest public health crises in American history. From the origins of opioid use in medicine to the moment Purdue Pharma unleashed OxyContin on an unsuspecting public, we trace how a single drug company's greed, backed by manipulated research and a relentless sales machine, helped hook a nation. We dig into the doctors who prescribed, the regulators who looked the other way, and the communities left to pick up the pieces. Then there's fentanyl, the policy failures, and the people still fighting to survive an epidemic that was never an accident.

This one was built on a lie. And a lot of people died for it.

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Welcome to M4 Medicine, mystery,
mayhem, and sometimes murder.

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I'm Andrea Marziano and RN with
35 years of experience across

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various fields.
From direct patient care in

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hospitals to home health,
geriatrics, and injury medicine,

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I face life, death, and
everything in between.

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And I'm Crystal Miller and RN
with 13 1/2 years of experience.

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My work spans home health,
Hospice, emergency care,

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geriatrics, and occupational
health.

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From the chaos of trauma based
quiet moments with patients,

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I've seen stories that defy
explanations.

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We've been friends for over 25
years and as nurses we've shared

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countless stories that have left
us and our families speechless.

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Now we're bringing those stories
and many more to you in

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medicine, mystery, mayhem, and
sometimes murder.

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Each week, we'll uncover cases
that challenge the boundaries of

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medicine, sharing the human
stories behind the science.

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From puzzling medical mysteries
to shocking real life crimes,

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we'll bring you stories that'll
leave you questioning everything

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you thought you knew while.
We're both experiencing these

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nurses.
We want to make it clear we're

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not here to give medical advice.
This podcast is about

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storytelling, education and
exploration, not diagnosing or

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treating medical conditions.
This is medicine, mystery,

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mayhem and sometimes murder.
Let's dive in.

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Hey Crystal, how are you doing?
I'm doing well.

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How are you?
I'm very well.

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Thank you.
Anything exciting going on?

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I have another sister visit, so
that was fun, you know, as we've

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already made well known, I
guess.

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But still, I moved here to
Oklahoma from Utah a few years

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ago and majority of my family is
still in Utah.

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And so I've had a few visitors,
my parents and one of my sisters

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and her daughters and my oldest
sister just came out to visit.

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That's cool.
Yeah.

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It was a lot of fun.
She's an empty nester, so.

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And she is a workaholic.
I think it was fun for her to

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come out and just chill.
And we went to the Cowboy

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Museum, which was really cool.
It's huge.

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It's almost too big to do in one
day, but.

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What is a cowboy museum pray
tell?

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Do you have a bunch of taboo?
Well, yeah, it's a, it's a, it's

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a cowboy of the history of the
Sorry.

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It's a Museum of the history of
Cowboys.

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So like, they had saddles and
hats and lots of beating by

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Native Americans, guns, stories
about Cowboys.

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They had an interactive movie
where it was a 360° movie that

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it was really cool that just
told the history of cowboying.

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They also had a, they had a
bunch of the bunch of stuff

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about westerns and cowboy TV and
movies.

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It was cool.
I never even knew such a place

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existed.
I didn't either until my parents

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told me they had gone to it when
they came out to visit, so we

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decided we'd have a look see and
it was cool.

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And the best part?
Cowboy movie.

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I mean, she did.
She did enjoy it.

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She enjoyed it a lot.
The best part was the movie that

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was narrated by Sam Elliott
because he's the greatest cowboy

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in town, although Tom Selleck is
a close second I will say.

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Yeah, well, Tommy and I have
gone back a long way.

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I.
I do remember.

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You may be unaware of it,
however.

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Sam Elliot is also unaware of of
our special friendship so.

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Oh goodness, those poor men.
I'm sure they have quite a few

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people that would happily be
involved with them anyway, I'm

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sure.
So what do you have for us

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today?
Well, today, unrelated to

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Cowboys, I wanted to talk about
opioids in the opioid crisis,

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and not only opioid crisis, but
just also the complacency that

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kind of came about around
opioids.

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So my sources today are the US
Department of Justice, the

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Purdue Pharma Litigation and
Investigative Reporting, the

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American Medical Association
Journal of Ethics on opioid

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prescribing and regulatory
context, the Rothman Opioid

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Foundation, US congressional
Opioid hearings, and the Gosport

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Independent Panel report from
the UK.

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Wow.
So this episode is not about a

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single event or a single
villain.

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Instead, it's about a chain
reaction, a gradual shift in how

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medicine understood pain, how
clinicians prescribe treatment,

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how corporate incentives
interacted with that shift, and

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what happened when normalization
went largely unquestioned.

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The opioid crisis did not begin
with fentanyl or with criminal

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prosecutions.
It began with a belief that pain

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was undertreated and that modern
medicine could respond more

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compassionately and effectively.
That belief was not inherently

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wrong.
For decades, many, many

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patients, particularly those
living with chronic illness,

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cancer, or post surgical pain,
experienced inadequate pain

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management.
Clinicians were increasingly

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encouraged to treat pain more
seriously, to measure it more

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consistently, and to view relief
as a central component of care.

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Overtime, this belief reshaped
expectations among patients,

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clinicians, and healthcare
systems alike, and those

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expectations influenced
prescribing behavior.

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In this episode, we follow that
shift step by step.

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We examine how the narrative
around pain changed, how

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prescribing expanded in
practice, how some actors

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exploited the environment that
emerged, and how normalization

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could create harm even without
clear malicious intent.

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These stories involving Purdue
Pharma, opioid pill mills,

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Incest therapeutics and the
Gosport Hospital scandal are

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distinct, but they reveal a
shared pattern about systems,

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incentives and trust.
Well, I remember back when I was

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first a nurse in the 80s, late
80s, early 90s, how pain was

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really ignored in a lot of
situations.

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And I'm sure you'll be talking
about some of this, but

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especially people who were end
of life pain situations, as you

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mentioned cancer, because I
think the theory had been and it

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like many things, swings very
far both directions.

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So in the 8 late 80s, as I
remember it, people who are

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having a cancer end of life
experience did not get much in

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the way of pain medications
because people believed that

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they didn't feel the pain,
right.

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But then they'd watch them and
they'd be agitated, they'd be

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all upset and everything else.
So they realized that maybe it

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was pain.
So they started to address the

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pain.
And then people were worried

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about them getting addicted.
And everyone was saying yeah,

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but they're dying.
So.

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Even if they do, in this next 4
hours they're dying, actively

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dying.
So they started to not worry

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about that and really look at
keeping the patient comfortable.

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And then other people who had
chronic pain, I have

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fibromyalgia, so I have chronic
pain and I've never taken pain

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medications for it because I've
seen the slippery slope that my

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clients have been on when they
had this and other pain

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syndromes.
So I've never taken pain

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medication for it because I
don't think, I mean, I would

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love to be out of pain, but I
think that is not the best way

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to go.
There's a lot of things that I

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can do that help me more, I
think and still have quality of

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life, but there's that balance.
And then a lot of the pain

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medicine specialist got on board
and they started being able to

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control it a little bit more.
I'm interested to see what you

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say because I, I've experienced
it for 36 years in the

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profession and to see what kinds
of things you're going to bring

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out today.
So carry on.

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Sure.
In the in the 1990s, medicine

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was increasingly focused on
improving pain treatment.

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Professional organizations,
patient advocacy groups, and

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healthcare institutions
emphasized that pain was

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frequently undertreated and that
clinicians should respond more

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aggressively to patient
discomfort.

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Like you were saying, right, And
this is right.

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About that time, this
environment created a receptive

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context for new pharmaceutical
approaches to pain management,

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including extended release
opioid medications.

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When Purdue Pharma introduced
Oxycontin, it was presented as a

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long acting opioid that can
provide sustained relief and

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improved quality of life.
Marketing materials and

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educational messaging emphasized
convenience, effectiveness, and

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most controversially, suggested
that addiction risk was lower

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when opioids were used
appropriately for pain

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treatment.
That claim later became central

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to litigation and regulatory
scrutiny, but at the time it

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contributed to changing
perception among many

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clinicians.
Well, I was interested in

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interesting in that regard.
What I was taught when I was in

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nursing school is that I'm using
my hands as demonstration

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listeners.
I put one hand up, fingers open,

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the other hand joins that other
and it closes what are

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considered the cogs of pain.
And when those cogs are closed

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and all the pain medication is
going into those spaces, things

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are OK.
And people aren't usually going

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to get addiction because they're
not feeling the high that they

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get when there's extra pain
medication flowing around in the

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system.
And that theory was very well,

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that was very well thought of
and spread in the late 80s,

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early 90s.
So I imagine we've, well, I know

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we've learned a lot since then
that maybe that wasn't as true

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as we thought.
So.

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Well, it, it is true, but
there's a caveat and that is

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let's say you have so, so the
way the opioids work, there's a

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receptor on a cell or whatever.
There's a receptor and that

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receptor is either is filled
with a pain signal or if you're

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taking opioids, it's filled with
an opioid signal.

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So basically those opioids go in
and they fill that receptor spot

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with themselves instead of the
pain signal.

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And so when Andrea was doing
that demonstration with the five

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fingers spread apart and the
kind of the cogs fitting in like

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in a watch works or clockwork,
that is true.

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Those those five areas get
filled in with that opioid pain

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medication instead of instead of
the pain signal.

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But what it turns out our body
does is it then responds to the

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pain or the cause of the pain by
creating another receptor point

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and creating another receptor
point and creating another

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receptor point.
So then suddenly you've got

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quote UN quote, 5 opioids in
your 5 pain receptors that were

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making you feel comfortable, but
now you have 5 opioid signals in

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nine receptors.
So now you've got 4 receptors

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that don't have that and you're
out of opioids, right?

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You only had enough to fill 5
receptors.

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And so now you've got to take
more opioids to fill those new

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receptors and those that grows
and grows.

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And so you can see how that
could go from, I mean, we're

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way, we're way putting the, the
cart before the horse, but I'm

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fine with it.
But you can see how that can go

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from, you know, simply taking
Lortab because you have back

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pain to heroin because it's $8 a
bag instead of $100 a pill for

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oxyglatin right on the street,
street, street prices.

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And so, and so that's the
problem.

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And that's what unfortunately
what was ignored or I don't, I

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don't know.
I didn't look to see when we

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discovered this part of it, but
well, I think it was, I think

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it, I'm not saying it was
ignored by medicine and

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clinicians.
I'm saying it was, it was

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ignored by big pharma, by a.
Pharmaceutical country, I

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totally agree with.
I think that as clinicians, we

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started seeing it backfiring
pretty early on.

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I think it was maybe 5 or 10
years in to the real push of

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let's deal with everybody's
pain, and then we started

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shifting over to things like
biofeedback, meditations, other

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kinds of strategies to deal with
the pain instead of just

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opioids.
That's how it worked in my

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practice anyway.
But the problem with that is in

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a lot of cases, the floodgates
were open and it's very

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difficult to, yeah, it's very
difficult to put a flood back

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into a levy.
Hard to close the gates back up.

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Yeah, so one of the things that
Purdue Pharma did, and I don't

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know if you've seen the movie
Dope Sick with Michael Keaton,

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it's a great, it's a great movie
about Purdue and the Oxycontin

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scandal.
But one of the things they did

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00:12:24,520 --> 00:12:27,480
is as they sent out their
pharmaceutical reps, their

224
00:12:27,480 --> 00:12:30,000
marketing material and their
marketing push was that

225
00:12:30,000 --> 00:12:33,200
Oxycontin was not Oxycontin
contin.

226
00:12:33,480 --> 00:12:37,560
Gosh, it's so hard when there's
Oxycontin, oxycodone, Oxycontin.

227
00:12:37,560 --> 00:12:41,800
So this is Oxycontin with an
NOXYCONTIN.

228
00:12:41,960 --> 00:12:46,080
They said that Oxycontin was not
addictive, that it was somehow

229
00:12:46,080 --> 00:12:48,760
miraculously, unlike other
opioids, not addictive.

230
00:12:48,880 --> 00:12:53,040
And yeah, well, and they pushed
it and they pushed it hard.

231
00:12:53,120 --> 00:12:56,040
So the result was not an
immediate transformation, but it

232
00:12:56,040 --> 00:12:59,160
was a gradual cultural shift.
Doctors started believing this,

233
00:12:59,160 --> 00:13:01,520
this marketing, right.
Opioids begin to move beyond

234
00:13:01,520 --> 00:13:04,920
their traditional association
with severe or end of life pain

235
00:13:04,920 --> 00:13:08,080
and into routine medical care,
including treatment for chronic

236
00:13:08,080 --> 00:13:11,400
musculoskeletal conditions, back
injuries, and recovery after

237
00:13:11,640 --> 00:13:15,160
relatively common procedures.
Pain assessment became more

238
00:13:15,160 --> 00:13:17,360
standardized, patient
satisfaction measures

239
00:13:17,680 --> 00:13:20,120
increasingly included pain
control, and prescribing

240
00:13:20,120 --> 00:13:24,240
patterns expanded accordingly.
Do you remember the 5th vital

241
00:13:24,240 --> 00:13:26,040
sign?
The pain scale.

242
00:13:26,520 --> 00:13:31,000
Yeah, the so one of the things
that was actually a came from

243
00:13:31,000 --> 00:13:32,960
marketing was this fifth vital
sign.

244
00:13:33,240 --> 00:13:36,880
So we have, you know,
traditionally we had heart rate,

245
00:13:37,120 --> 00:13:41,200
blood pressure, temperature and
oxygen saturation, right?

246
00:13:41,440 --> 00:13:45,000
That right for I think.
We had some.

247
00:13:45,320 --> 00:13:47,760
Yeah, yeah.
And then they started, they

248
00:13:47,760 --> 00:13:50,200
started into, they started
calling it the 5th vital signs

249
00:13:50,200 --> 00:13:53,920
where, you know, you had to, it
was part of what was required in

250
00:13:53,920 --> 00:13:56,800
every assessment, which is fine.
I think that that's still is

251
00:13:56,800 --> 00:13:59,040
accurate.
But it's the commercialization

252
00:13:59,040 --> 00:14:02,520
of it and the gimmicking of it
that I disagree with from the

253
00:14:02,640 --> 00:14:04,800
from these pharmaceutical
companies, right.

254
00:14:05,600 --> 00:14:07,640
You know, it's an important,
it's important to recognize that

255
00:14:07,640 --> 00:14:09,280
most clinicians were acting in
good faith.

256
00:14:09,680 --> 00:14:12,360
They were responding to evolving
guidelines, to patient needs, to

257
00:14:12,360 --> 00:14:15,280
professional expectations.
However, once prescribing norms

258
00:14:15,280 --> 00:14:17,280
shift, they tend to reinforce
themselves.

259
00:14:17,800 --> 00:14:20,840
Patients come to expect relief,
clinicians seek to avoid under

260
00:14:20,840 --> 00:14:23,680
treatment, and healthcare
systems adapt workloads to

261
00:14:23,680 --> 00:14:27,520
reflect prevailing practices.
Over time, something that once

262
00:14:27,520 --> 00:14:30,840
felt exceptional can begin to
feel routine, even when long

263
00:14:30,840 --> 00:14:32,640
term risks are not fully
understood.

264
00:14:32,960 --> 00:14:38,040
I remember when I got my first
tattoo long time ago, I was able

265
00:14:38,040 --> 00:14:42,160
to get Lortab to have that
tattoo, to get that tattoo and.

266
00:14:42,200 --> 00:14:44,400
You mean you were actually on
Lortab when they gave you the

267
00:14:44,400 --> 00:14:47,080
tattoo?
I got Lortab to have the tattoo.

268
00:14:47,080 --> 00:14:48,160
I didn't, yeah, I didn't tell
the.

269
00:14:48,160 --> 00:14:50,360
I didn't tell the tattoo people.
As a Lortab, they wouldn't give

270
00:14:50,360 --> 00:14:52,760
me a tattoo.
I know that's what I was

271
00:14:52,760 --> 00:14:55,080
thinking because.
Back actually way, way earlier.

272
00:14:55,080 --> 00:14:59,280
This just reminded me way, way
earlier, way earlier in the

273
00:15:00,160 --> 00:15:02,560
Let's see if let me do a little
head math.

274
00:15:03,120 --> 00:15:06,320
In the late 90s, I was able and
I say able.

275
00:15:06,320 --> 00:15:09,600
I didn't ask for this, but I was
able to get Lortab for

276
00:15:09,600 --> 00:15:13,440
migraines, which I, you know, I
know now Lortab can't touch a

277
00:15:13,440 --> 00:15:15,840
migraine.
Like that's those are apples and

278
00:15:15,840 --> 00:15:19,000
oranges.
It can also make it worse.

279
00:15:19,480 --> 00:15:23,560
Yeah, that was actually my first
experience with taking an opioid

280
00:15:24,400 --> 00:15:30,400
and not getting pain relief from
it and just feeling like weird.

281
00:15:30,400 --> 00:15:34,520
And it was my that was like my,
that was my point, right?

282
00:15:34,520 --> 00:15:35,520
Where I could have gone either
way.

283
00:15:35,560 --> 00:15:39,240
I think I could have gone like
oh this weird is good but I was

284
00:15:39,240 --> 00:15:41,920
like this weird sucks and I did
not like it.

285
00:15:43,160 --> 00:15:45,960
I think people tend to be on one
side of the fence or the other.

286
00:15:45,960 --> 00:15:48,080
I don't think a lot of people
are right in the middle.

287
00:15:48,360 --> 00:15:50,640
Yeah, I agree.
As the narrative around pain

288
00:15:50,640 --> 00:15:52,600
changed, behavior changed
alongside it.

289
00:15:52,800 --> 00:15:55,200
Prescribing patterns do not
transform overnight.

290
00:15:55,200 --> 00:15:57,800
They shift gradually through
daily clinical decisions,

291
00:15:58,080 --> 00:16:00,400
patient expectations and
institutional practices.

292
00:16:00,880 --> 00:16:03,600
This incremental change created
an environment in which high

293
00:16:03,600 --> 00:16:06,680
volume prescribing became more
plausible and in some cases,

294
00:16:06,680 --> 00:16:08,680
less likely to trigger immediate
concern.

295
00:16:09,120 --> 00:16:12,360
It's within that environment
that opioid pill mills emerged.

296
00:16:13,320 --> 00:16:16,400
The term pill mill can invoke
images of overtly illicit

297
00:16:16,400 --> 00:16:19,320
operations, but many of these
clinics appeared outwardly

298
00:16:19,320 --> 00:16:21,160
conventional.
They operated in office

299
00:16:21,160 --> 00:16:23,800
settings, employed medical
staff, and conducted patient

300
00:16:23,800 --> 00:16:25,440
visits that resembled standard
care.

301
00:16:25,800 --> 00:16:28,160
The defining characteristic was
thought appearance.

302
00:16:28,160 --> 00:16:31,560
But prescribing behavior,
specifically the provision of

303
00:16:31,560 --> 00:16:34,480
large quantities of controlled
substances without adequate

304
00:16:34,480 --> 00:16:37,440
evaluation, monitoring or
medical justification.

305
00:16:38,640 --> 00:16:41,560
Common warning signs eventually
became widely recognized,

306
00:16:41,760 --> 00:16:46,000
including cash only payment
models, Yikes times, Yikes to

307
00:16:46,000 --> 00:16:51,000
the Yikes degree, extremely
brief appointments, minimal

308
00:16:51,000 --> 00:16:53,720
diagnostic testing, and
prescription volumes that far

309
00:16:53,720 --> 00:16:55,520
exceeded typical clinical
practice.

310
00:16:55,760 --> 00:16:58,880
In some regions, certain clinics
developed reputations that

311
00:16:58,880 --> 00:17:01,680
attracted patients traveling
significant distances,

312
00:17:01,720 --> 00:17:04,920
suggesting that high volume
prescribing was both visible and

313
00:17:04,920 --> 00:17:08,400
at times tolerated before
regulatory intervention

314
00:17:08,560 --> 00:17:11,000
occurred.
So have you seen their

315
00:17:11,000 --> 00:17:14,839
representations of pill mills
television or maybe even seen

316
00:17:14,839 --> 00:17:15,760
one in real life?
I don't know.

317
00:17:15,800 --> 00:17:18,319
I haven't seen one in real life.
Yeah, well, I heard about him,

318
00:17:18,319 --> 00:17:21,920
especially as I was living
through this as a nurse, where

319
00:17:22,240 --> 00:17:27,400
the doctors were pulling back on
the prescriptions because they

320
00:17:27,400 --> 00:17:30,120
realized that there was a big
problem being created.

321
00:17:31,080 --> 00:17:36,240
So people started pill shopping.
They go to these places for the

322
00:17:36,240 --> 00:17:38,560
pills.
And it was before there was a

323
00:17:38,560 --> 00:17:42,520
nationwide system saying who was
on what and the pharmaceutical,

324
00:17:42,760 --> 00:17:44,600
I don't know what, I can't
remember what it's called, but

325
00:17:44,600 --> 00:17:47,080
where it's all connected on the
computer.

326
00:17:47,080 --> 00:17:50,440
So someone would get flagged if
they have another opioid

327
00:17:50,440 --> 00:17:53,080
prescription.
It was really easy to pill and

328
00:17:53,080 --> 00:17:56,080
or doctor shot.
So we did see it and we saw some

329
00:17:56,080 --> 00:17:58,680
of the results of it and we saw
a lot more people becoming

330
00:17:58,680 --> 00:18:01,640
addicted or staying addicted.
I'd I should probably say that

331
00:18:01,640 --> 00:18:04,040
staying addicted rather than
becoming addicted because they

332
00:18:04,040 --> 00:18:06,360
already were addicted in most
places.

333
00:18:06,720 --> 00:18:09,800
Well, the thing that gets me
part of the problem with this

334
00:18:09,800 --> 00:18:14,640
opioid epidemic that we've had
in the US is that how many, how

335
00:18:14,680 --> 00:18:18,920
many news stories have you seen
where the car is in the middle

336
00:18:18,920 --> 00:18:23,240
of an intersection and both the
driver and the passenger are

337
00:18:23,240 --> 00:18:26,400
just doped out?
Like they've shot up at the

338
00:18:26,400 --> 00:18:30,000
intersection at the red light.
And they've been a lot, a lot,

339
00:18:30,000 --> 00:18:32,960
unfortunately, far too many
where a child is in the car,

340
00:18:32,960 --> 00:18:37,080
right.
It's astounding to me how far

341
00:18:37,360 --> 00:18:42,480
this has gone to the point where
suburban neighborhoods have a

342
00:18:42,480 --> 00:18:45,960
heroin problem.
You know, the affluent have a

343
00:18:45,960 --> 00:18:49,400
heroin problem like, and it all
stems from, and we're going to

344
00:18:49,400 --> 00:18:52,560
get into this a little bit more,
but it all stems from this cry,

345
00:18:52,560 --> 00:18:57,080
this call for change, which I
think was legitimate.

346
00:18:57,080 --> 00:18:59,520
Like you were saying, we need to
treat pain better.

347
00:18:59,520 --> 00:19:03,800
We need to be more responsive to
people's complaints of pain.

348
00:19:04,240 --> 00:19:08,720
And the people who took
advantage of that by saying,

349
00:19:08,840 --> 00:19:10,760
hey, we have an answer.
That's a miracle.

350
00:19:10,800 --> 00:19:12,600
I mean, frankly, that's what
they were saying.

351
00:19:12,600 --> 00:19:14,240
Whether they use that word or
not, that's what they were

352
00:19:14,240 --> 00:19:15,520
saying.
We have an answer.

353
00:19:15,520 --> 00:19:18,880
We have an answer to this call.
And that answer was actually

354
00:19:18,880 --> 00:19:22,800
when ice picked to the eyeball.
The existence of pill mills

355
00:19:22,800 --> 00:19:25,960
reflects a complex intersection
of factors rather than a single

356
00:19:25,960 --> 00:19:28,440
cause.
Chronic pain is real and often

357
00:19:28,440 --> 00:19:31,240
difficult to treat, and many
patients sought relief in a

358
00:19:31,240 --> 00:19:33,440
healthcare system that
increasingly emphasized

359
00:19:33,440 --> 00:19:36,520
addressing pain.
At the same time, expanding

360
00:19:36,520 --> 00:19:39,000
prescribing norms altered
expectations and created

361
00:19:39,000 --> 00:19:41,480
pressures that affected both
clinicians and patients.

362
00:19:41,600 --> 00:19:45,320
Long term opioid therapy became
more common, and in that

363
00:19:45,320 --> 00:19:48,840
context, high volume prescribing
could appear less anomalous than

364
00:19:48,840 --> 00:19:50,760
it might have been earlier
decades.

365
00:19:52,120 --> 00:19:54,880
Like we were saying, research
indicates that exposure to

366
00:19:54,880 --> 00:19:58,200
prescription opioids played a
meaningful role in the product

367
00:19:58,200 --> 00:20:02,240
trajectory of the opioid crisis,
including increased risk of

368
00:20:02,240 --> 00:20:05,680
dependence for some individuals.
Pill mills contributed to this

369
00:20:05,680 --> 00:20:08,400
exposure by amplifying
prescribing patterns beyond what

370
00:20:08,400 --> 00:20:12,080
was medically appropriate.
However, they did not create the

371
00:20:12,080 --> 00:20:14,720
environment in which such
practices could occur, they

372
00:20:14,720 --> 00:20:17,560
operated within it.
As prescribing volume increase,

373
00:20:17,560 --> 00:20:20,560
the influence of financial and
systemic incentives became more

374
00:20:20,560 --> 00:20:22,800
pronounced.
Setting the stage for more

375
00:20:22,800 --> 00:20:24,920
deliberate forms of
exploitation.

376
00:20:25,840 --> 00:20:32,120
So I'm curious to know if you've
heard of Incest I Insys, INSYS

377
00:20:32,120 --> 00:20:35,680
Therapeutics or their product
Subsys?

378
00:20:36,760 --> 00:20:38,360
Don't think so.
OK.

379
00:20:38,360 --> 00:20:40,360
I hadn't heard of it before I
did this research either.

380
00:20:40,880 --> 00:20:42,720
I'd heard of Purdue a lot,
right?

381
00:20:42,760 --> 00:20:46,640
But Insys, I'd never heard of.
So Insys Therapeutics represents

382
00:20:46,640 --> 00:20:50,320
a later phase in this, in this
trajectory in which existing

383
00:20:50,320 --> 00:20:53,000
prescribing norms created
opportunities for targeted

384
00:20:53,000 --> 00:20:55,440
manipulation.
The company's primary product,

385
00:20:55,440 --> 00:20:59,040
Subsys, was a fentanyl spray
approved for breakthrough cancer

386
00:20:59,040 --> 00:21:01,480
pain.
Fentanyl has legitimate medical

387
00:21:01,480 --> 00:21:04,920
uses but is significantly more
potent than many other opioids,

388
00:21:05,160 --> 00:21:07,880
making careful prescribing
oversight particularly

389
00:21:07,880 --> 00:21:10,160
important.
A lot of St. drugs have fentanyl

390
00:21:10,160 --> 00:21:12,480
in them now too.
A lot that's.

391
00:21:13,320 --> 00:21:15,920
Why people are dying?
Right now, Yep, Yep.

392
00:21:16,640 --> 00:21:19,760
It's so bizarre to me because
why are you killing your

393
00:21:19,760 --> 00:21:21,480
customers bro?
Right.

394
00:21:21,480 --> 00:21:23,520
That doesn't seem like it could
business strategy.

395
00:21:24,000 --> 00:21:27,160
I digress.
Federal Investigations letter

396
00:21:27,480 --> 00:21:30,880
later demonstrated that INSYS
implemented programs that

397
00:21:30,880 --> 00:21:34,240
incentivize prescribing through
speaker events that in numerous

398
00:21:34,240 --> 00:21:37,600
instances functioned as payments
linked to prescription volume.

399
00:21:38,800 --> 00:21:41,280
While speaker programs are
common within pharmaceutical

400
00:21:41,280 --> 00:21:44,520
markets, evidence presented in
court showed that some events

401
00:21:44,520 --> 00:21:47,680
had little substantive
educational content and that

402
00:21:47,680 --> 00:21:50,680
prescribing patterns were
closely tied to participation.

403
00:21:52,120 --> 00:21:55,120
I'm really curious to know if
you've ever been to a speaker

404
00:21:55,120 --> 00:21:57,280
event.
I know you're not a prescriber,

405
00:21:57,280 --> 00:22:00,720
and I'm not a prescriber, but I
have been to 1.

406
00:22:01,040 --> 00:22:04,640
I wish I could remember the drug
that it was for, but I remember

407
00:22:04,640 --> 00:22:08,440
I was there because I was the
director of nursing for a

408
00:22:08,440 --> 00:22:11,760
nursing home.
The speaker event is for people

409
00:22:11,760 --> 00:22:15,400
who are only drug reps or
doctors.

410
00:22:15,440 --> 00:22:18,040
Usually it's for doctors, it's
for prescribers.

411
00:22:18,160 --> 00:22:22,680
It's for prescribers.
OK, so the doctor that was the

412
00:22:22,920 --> 00:22:26,440
the medical director of my
facility had invited me to this

413
00:22:26,440 --> 00:22:32,520
one and it was crazy.
I like I said, I don't remember

414
00:22:32,520 --> 00:22:36,960
what drug it was for, but it was
this high end meal like like

415
00:22:36,960 --> 00:22:41,360
Ruth's Chris high end meal and
widened and dined.

416
00:22:41,400 --> 00:22:44,880
And then while we were eating,
they passed out Flyers and

417
00:22:44,880 --> 00:22:46,760
talked about how great their
drug was.

418
00:22:46,760 --> 00:22:49,640
And I remember at the time, I
don't, I wish I could remember

419
00:22:49,680 --> 00:22:52,840
what drug it was, but I remember
at the time being like, they're

420
00:22:52,840 --> 00:22:55,280
really pushing this drug that I
don't think we need in our

421
00:22:55,280 --> 00:22:57,600
facility.
Yeah, yeah.

422
00:22:58,000 --> 00:23:00,880
And I feel like that's why they
had me there was so that I would

423
00:23:00,880 --> 00:23:03,000
basically back up the medical
director.

424
00:23:03,800 --> 00:23:07,360
Do you think all the drugs that
are now on TV, do you think

425
00:23:07,680 --> 00:23:10,120
instead of doing those speaker
events, they've now brought it

426
00:23:10,120 --> 00:23:12,040
to the public?
So the public demands it.

427
00:23:13,160 --> 00:23:15,440
I wouldn't be surprised.
I mean, I don't know that, but I

428
00:23:15,440 --> 00:23:18,120
totally wouldn't be surprised
because yeah, it felt, it felt

429
00:23:18,120 --> 00:23:21,160
clandestine.
And I mean, it felt akin to

430
00:23:21,160 --> 00:23:23,480
being in a Speakeasy during
Prohibition, you know what I

431
00:23:23,480 --> 00:23:24,480
mean?
Like it was.

432
00:23:24,800 --> 00:23:28,960
Did you need your password?
Yeah, you need your password.

433
00:23:28,960 --> 00:23:31,880
You needed your gold.
You needed your gold gilded

434
00:23:31,880 --> 00:23:34,520
invitation.
Oh my goodness, that's wild

435
00:23:34,520 --> 00:23:35,720
though.
It was wild.

436
00:23:35,760 --> 00:23:40,600
It was wild.
So in 2019, multiple executives

437
00:23:40,600 --> 00:23:43,720
were convicted in a racketeering
conspiracy involving physician

438
00:23:43,720 --> 00:23:47,600
bribery and deceptive practices
related to insurance approvals,

439
00:23:47,600 --> 00:23:49,800
according to the US Department
of Justice reporting.

440
00:23:49,880 --> 00:23:52,560
That reminds me, did you know
that there's also a website

441
00:23:53,000 --> 00:23:56,680
where you can go and see what
incentives your doctor is

442
00:23:56,680 --> 00:23:59,440
getting for specific
prescription medications?

443
00:24:00,880 --> 00:24:03,560
So they're not kickbacks because
kickbacks are illegal.

444
00:24:03,800 --> 00:24:06,480
That's right.
There is a work around.

445
00:24:06,480 --> 00:24:09,720
Yeah.
There's a loophole where your

446
00:24:09,720 --> 00:24:14,640
doctor can be incentivized in
some way to prescribe a certain

447
00:24:14,640 --> 00:24:16,600
brand of medication.
And you can.

448
00:24:16,600 --> 00:24:18,640
I wish I knew what that was.
You can look it up.

449
00:24:18,960 --> 00:24:20,600
Can look up what incentive?
What?

450
00:24:21,000 --> 00:24:23,120
I don't remember any of my
doctors names anymore that I

451
00:24:23,120 --> 00:24:26,280
worked with, but I just
remembered one.

452
00:24:26,280 --> 00:24:28,680
That's funny.
Anyway, if I find it, I'll put

453
00:24:28,680 --> 00:24:31,640
it in the show notes because
it's really interesting to go

454
00:24:31,640 --> 00:24:34,560
and look and see what what
incentives folks have.

455
00:24:35,200 --> 00:24:37,000
That's crazy.
And that's not to say that, I

456
00:24:37,000 --> 00:24:39,720
mean, you know, they can be
incentivized whether they were

457
00:24:39,720 --> 00:24:41,960
going to prescribe it or not,
like, right, there are going to

458
00:24:41,960 --> 00:24:45,680
be some drugs that that are are
that makes sense to prescribe

459
00:24:45,680 --> 00:24:47,800
and just happen to also have an
incentive.

460
00:24:47,800 --> 00:24:51,400
I don't want to vilify doctors
by any stretch, but I mean, if

461
00:24:51,400 --> 00:24:55,200
you if I were to look up my
doctor and they were

462
00:24:55,200 --> 00:24:58,320
incentivized to prescribe a
whole bunch of medications from

463
00:24:58,320 --> 00:25:01,440
only one pharmaceutical company,
I might question it.

464
00:25:01,440 --> 00:25:03,160
And this is almost my personal
opinion.

465
00:25:03,160 --> 00:25:05,520
Again, I don't want to vilify
doctors as a whole.

466
00:25:05,520 --> 00:25:08,800
But anyway, there was a time
when it was actual bribery.

467
00:25:08,920 --> 00:25:11,040
Like I said, multiple
executives, executives were

468
00:25:11,040 --> 00:25:13,720
convicted.
I'm rack and tiercing on

469
00:25:14,760 --> 00:25:17,600
racketeeracy.
That's the new that's the new

470
00:25:17,600 --> 00:25:19,200
phrase for racketeering
conspiracy.

471
00:25:19,200 --> 00:25:23,200
It's Racketeeracy.
Very serious.

472
00:25:23,360 --> 00:25:28,120
And these convictions marked a
notable shift in accountability,

473
00:25:28,120 --> 00:25:31,800
as pharmaceutical misconduct had
historically resulted more often

474
00:25:31,800 --> 00:25:34,560
in corporate settlements than in
criminal convictions for

475
00:25:34,560 --> 00:25:37,120
leaderships.
Yeah.

476
00:25:37,120 --> 00:25:39,440
Court records also indicated
that employees sometimes

477
00:25:39,440 --> 00:25:42,160
Vikram's.
Why can't I talk today?

478
00:25:42,680 --> 00:25:45,560
I don't know.
Court records also indicated

479
00:25:45,560 --> 00:25:49,360
that employees sometimes
misrepresented patient diagnosis

480
00:25:49,680 --> 00:25:52,120
to facilitate insurance coverage
for the drug.

481
00:25:53,000 --> 00:25:57,320
Oh no.
Yeah, So INSIST did not create

482
00:25:57,320 --> 00:25:59,480
the prescribing environment that
allowed this strategy to

483
00:25:59,480 --> 00:26:03,160
succeed, but it leveraged it.
The healthcare system, already

484
00:26:03,160 --> 00:26:06,160
accustomed to broader opioid
prescribing, became vulnerable

485
00:26:06,160 --> 00:26:09,000
to incentives that promoted
stronger medications and higher

486
00:26:09,000 --> 00:26:11,920
volumes.
This phase of the opioid crisis

487
00:26:11,920 --> 00:26:15,040
highlights the distinction
between systemic pressures and

488
00:26:15,040 --> 00:26:17,840
intentional misconduct,
illustrating how structural

489
00:26:17,840 --> 00:26:21,280
change can create conditions
that some actors choose to

490
00:26:21,280 --> 00:26:23,440
exploit.
And I want to reiterate that

491
00:26:23,440 --> 00:26:26,640
when I say the distinction
between systemic pressures and

492
00:26:26,640 --> 00:26:29,160
intentional misconduct, I'm
specifically saying that

493
00:26:29,200 --> 00:26:33,080
necessarily not intentional
misconduct from the prescribers,

494
00:26:33,360 --> 00:26:37,720
I think that both Insist and
Purdue were behind systemic

495
00:26:37,720 --> 00:26:40,920
pressures and, and frankly,
intentional misconduct.

496
00:26:40,920 --> 00:26:41,960
I they knew what they were
doing.

497
00:26:41,960 --> 00:26:45,280
And, and that's been proven
through, you know, many lawsuits

498
00:26:45,280 --> 00:26:49,960
and, and other historical
events.

499
00:26:50,200 --> 00:26:54,680
So, So what happens when our
culture changes?

500
00:26:54,680 --> 00:27:00,640
What happens when our culture
shifts and opioids are not a

501
00:27:00,880 --> 00:27:04,200
last resort?
So much of our public discussion

502
00:27:04,200 --> 00:27:07,080
on the opioid crisis crisis
focuses on addiction

503
00:27:07,080 --> 00:27:08,600
distribution of corporate
behavior.

504
00:27:09,040 --> 00:27:12,320
However, opioid related harm can
also emerge within routine

505
00:27:12,320 --> 00:27:15,480
clinical care through patterns
that develop gradually and

506
00:27:15,480 --> 00:27:19,400
become normalized over time.
The Gosport case illustrates how

507
00:27:19,400 --> 00:27:22,480
prescribing culture,
institutional hierarchy, and

508
00:27:22,480 --> 00:27:24,680
delayed accountability can
intersect in ways that are

509
00:27:24,680 --> 00:27:26,720
difficult to detect while they
are unfolding.

510
00:27:26,880 --> 00:27:29,440
So before I start with this
story, I want to make it very

511
00:27:29,440 --> 00:27:35,840
clear that the Godsport Hospital
case is not a direct result of

512
00:27:35,840 --> 00:27:40,960
the United States opioid crisis.
It's just another example of how

513
00:27:41,680 --> 00:27:47,480
complacency and small shifts and
changes can turn into large

514
00:27:47,640 --> 00:27:51,120
scale problems.
Boiling the frog as it were,

515
00:27:51,120 --> 00:27:52,480
right?
You drop the frog in boiling

516
00:27:52,480 --> 00:27:54,520
water, it's going to pop out as
fast as it can.

517
00:27:54,520 --> 00:27:58,000
You put a frog in water and
start it to boil, it'll it'll

518
00:27:58,000 --> 00:28:01,760
let itself become soup.
There are some medical scandals

519
00:28:01,760 --> 00:28:05,000
that begin with a clear event, a
single mistake, a whistleblower

520
00:28:05,000 --> 00:28:07,800
document, a lawsuit that exposes
everything at once.

521
00:28:08,280 --> 00:28:10,200
Gosport was not that kind of
story.

522
00:28:10,560 --> 00:28:13,360
Gosport unfolded slowly,
quietly, and in ways that were

523
00:28:13,360 --> 00:28:17,520
easy to overlook in real time.
Gosport War Memorial Hospital in

524
00:28:17,520 --> 00:28:20,800
Hampshire, England, was not an
acute emergency hospital.

525
00:28:21,120 --> 00:28:23,840
It was a Community Hospital that
primarily cared for older

526
00:28:23,840 --> 00:28:27,720
patients who were recovering,
stabilizing, or transitioning

527
00:28:27,720 --> 00:28:30,080
from hospital treatment to home
or long term care.

528
00:28:30,960 --> 00:28:33,880
Families expected
rehabilitation, monitoring and

529
00:28:33,880 --> 00:28:36,880
supportive care.
Many patients admitted there

530
00:28:37,120 --> 00:28:39,880
were vulnerable, but they were
not necessarily dying.

531
00:28:40,240 --> 00:28:42,360
Would this be like our rehab
facilities here?

532
00:28:42,360 --> 00:28:43,720
Yeah.
This would be like our rehab

533
00:28:43,720 --> 00:28:46,160
facilities, exactly like
Medicare rehab facilities.

534
00:28:46,160 --> 00:28:48,600
So somewhere you would go for
like a knee replacement to

535
00:28:48,600 --> 00:28:53,800
recover, hip replacement, orif,
you know, fracture repair like

536
00:28:53,800 --> 00:28:55,880
that.
In the late 1980s and throughout

537
00:28:55,880 --> 00:28:58,720
the 1990s, one thing began
happening that families struggle

538
00:28:58,760 --> 00:29:02,000
struggled to explain.
Relatives would be admitted for

539
00:29:02,000 --> 00:29:04,800
recovery, sometimes after
surgery, sometimes after

540
00:29:04,800 --> 00:29:07,800
illness, and their condition
would deteriorate rapidly.

541
00:29:08,280 --> 00:29:11,200
In a number of cases, death
followed soon after admission.

542
00:29:11,600 --> 00:29:14,800
Individually, these deaths did
not always appear suspicious.

543
00:29:14,960 --> 00:29:18,000
The patients were elderly, many
had complex health issues.

544
00:29:18,400 --> 00:29:20,640
Medicine often involves
uncertainty, and unexpected

545
00:29:20,640 --> 00:29:23,040
decline is not uncommon in older
populations.

546
00:29:23,600 --> 00:29:27,080
What made Gosport different was
the pattern families begin

547
00:29:27,080 --> 00:29:30,360
noticing similarities,
particularly around medication.

548
00:29:30,400 --> 00:29:33,800
One of the This kills me, one of
the medications repeatedly

549
00:29:33,800 --> 00:29:38,520
raised in concerns was
diamorphine, powerful opioid

550
00:29:38,800 --> 00:29:42,680
used legitimately in end of life
care and severe pain management.

551
00:29:43,200 --> 00:29:45,200
So do you know what diamorphine
is?

552
00:29:45,680 --> 00:29:47,920
I remember hearing of it, but I
don't really know.

553
00:29:48,480 --> 00:29:55,200
It's heroin, full stop.
Yes, it's medicinal heroin, so

554
00:29:55,200 --> 00:29:57,920
at Gosport, opioids were often
administered using syringe

555
00:29:57,920 --> 00:30:00,560
drivers, which deliver
continuous medication over time.

556
00:30:00,560 --> 00:30:03,400
Syringe drivers are standard
tools in palliative care, but

557
00:30:03,400 --> 00:30:05,400
their use carries significant
implications.

558
00:30:05,520 --> 00:30:08,440
Initiating strong opioids can
indicate that a patient is

559
00:30:08,440 --> 00:30:11,880
nearing end of life, and dosing
decisions must be carefully

560
00:30:11,880 --> 00:30:15,480
individualized.
Families later reported that

561
00:30:15,480 --> 00:30:17,760
these medications were sometimes
started without clear

562
00:30:17,760 --> 00:30:20,520
explanations and in situations
where their relatives were not

563
00:30:20,520 --> 00:30:23,840
believed to be dying.
I'm described being told that

564
00:30:23,840 --> 00:30:26,640
medication was being used to
keep patients comfortable, only

565
00:30:26,640 --> 00:30:28,800
to see rapid deterioration
afterwards.

566
00:30:29,320 --> 00:30:33,160
Over time, these experiences
accumulated into a shared

567
00:30:33,160 --> 00:30:35,840
concern that something
systematic might be occurring.

568
00:30:36,200 --> 00:30:39,960
So imagine your mother is in
rehab because she had a hip

569
00:30:39,960 --> 00:30:46,280
replacement and she's not only
strung out because she's high,

570
00:30:47,640 --> 00:30:51,160
but she's she's dying.
My mom's had two, two knee

571
00:30:51,160 --> 00:30:52,800
replacements.
She had them at the same time.

572
00:30:52,800 --> 00:30:57,640
And I saw her in rehab and I
cannot imagine her not being

573
00:30:57,640 --> 00:31:00,240
alert and oriented and just
chilling and talking with us.

574
00:31:00,240 --> 00:31:03,680
You know what I mean?
Like horrible.

575
00:31:04,480 --> 00:31:06,680
The case that eventually brought
broader attention involved

576
00:31:06,680 --> 00:31:10,280
Gladys Richards, who died in
1998 after admission for

577
00:31:10,280 --> 00:31:12,240
rehabilitation following a hip
fracture.

578
00:31:12,440 --> 00:31:14,920
Her family questioned the
medication she received,

579
00:31:15,200 --> 00:31:18,480
particularly the use of opioids,
and pursued answers through

580
00:31:18,480 --> 00:31:20,800
formal channels.
Their persistence became one of

581
00:31:20,800 --> 00:31:23,160
the catalysts for ongoing
investigation.

582
00:31:23,560 --> 00:31:26,440
What followed was not immediate
clarity.

583
00:31:26,840 --> 00:31:29,640
Instead, Gosport became a story
defined by delay.

584
00:31:30,120 --> 00:31:33,280
Multiple investigations were
launched over the years, police

585
00:31:33,280 --> 00:31:36,800
reviews, internal inquiries,
professional assessments, yet

586
00:31:36,800 --> 00:31:39,560
none produced definitive
accountability at the time.

587
00:31:40,160 --> 00:31:43,440
Families repeatedly encountered
explanations that framed deaths

588
00:31:43,440 --> 00:31:46,720
as clinically understandable,
even when patterns suggested

589
00:31:46,720 --> 00:31:49,480
otherwise.
As more records were reviewed

590
00:31:49,520 --> 00:31:52,720
and more families connected with
one another, concerns

591
00:31:52,720 --> 00:31:55,160
increasingly centered on
prescribing practices.

592
00:31:55,800 --> 00:31:58,800
Reports described routine
initiation of strong opioids,

593
00:31:59,040 --> 00:32:01,920
sometimes without detailed
documentation of pain assessment

594
00:32:01,920 --> 00:32:05,080
or end of life decision making.
The language used in records,

595
00:32:05,280 --> 00:32:11,040
including instructions such as
quote, make comfortable, appear,

596
00:32:11,040 --> 00:32:13,600
frequently raising questions
about whether assumptions about

597
00:32:13,600 --> 00:32:16,040
prognosis were influencing
treatment decisions.

598
00:32:16,760 --> 00:32:22,960
Can you imagine a doctor giving
you full access to opioids with

599
00:32:23,000 --> 00:32:26,440
the only instruction being make
comfortable, not a dosage, not a

600
00:32:26,640 --> 00:32:28,880
not a time frame make
comfortable.

601
00:32:29,400 --> 00:32:32,880
No, because also, if for no
other reason, what the heck does

602
00:32:32,880 --> 00:32:35,720
that mean, right?
What's comfortable from my

603
00:32:35,720 --> 00:32:37,560
perspective?
I mean, in my perspective,

604
00:32:37,560 --> 00:32:41,520
comfortable means your pains
probably no more than a four or

605
00:32:41,520 --> 00:32:44,600
five out of 10.
Some people make comfortable

606
00:32:44,600 --> 00:32:47,440
might mean 0.
Out of 10, right out of 10.

607
00:32:47,760 --> 00:32:49,200
And that's going to be a whole
different.

608
00:32:49,200 --> 00:32:52,800
Place maybe it's make myself as
a nurse comfortable so if my.

609
00:32:52,840 --> 00:32:55,360
So you don't pay me?
If my patients not right, if my

610
00:32:55,360 --> 00:32:57,760
patients not crying out in pain,
I'm much more comfortable,

611
00:32:58,280 --> 00:32:58,760
right?
Exactly.

612
00:32:59,800 --> 00:33:03,440
That's a wild horrible Yeah.
I can't even see how that could

613
00:33:03,440 --> 00:33:06,360
have been a thing.
So, decades later, the Gosport

614
00:33:06,360 --> 00:33:08,480
Independent Panel was
established to examine the

615
00:33:08,480 --> 00:33:12,000
evidence comprehensively.
Its 2018 report became the most

616
00:33:12,000 --> 00:33:13,680
authoritative account of what
occurred.

617
00:33:14,400 --> 00:33:19,000
The panel concluded that at
least 456 patients had their

618
00:33:19,000 --> 00:33:21,760
lives shortened after receiving
opioids in ways it considered

619
00:33:21,760 --> 00:33:23,880
inappropriate and that.
In that facility.

620
00:33:24,240 --> 00:33:26,040
Yes.
Oh my heavens.

621
00:33:26,200 --> 00:33:28,440
But wait.
But Gladys died, I presume.

622
00:33:29,200 --> 00:33:31,800
Gladys died, yeah.
OK, because we never talked

623
00:33:31,800 --> 00:33:34,120
about her, we just said her
family was wondering.

624
00:33:34,840 --> 00:33:37,800
She was the catalyst for like
her family was the first to

625
00:33:37,800 --> 00:33:40,720
really speak up and be like, yo,
what happened here?

626
00:33:41,040 --> 00:33:43,240
And she'd already died when they
started speaking up.

627
00:33:43,640 --> 00:33:45,520
Oh, I see.
I she died in 1998.

628
00:33:45,960 --> 00:33:47,880
Yeah.
I I didn't catch that part.

629
00:33:47,880 --> 00:33:49,640
I wasn't sure how Gladys played
into this.

630
00:33:49,760 --> 00:33:50,400
I'm sorry.
Go ahead.

631
00:33:50,400 --> 00:33:52,120
She.
Was she was the one that she had

632
00:33:52,120 --> 00:33:55,120
the loudest family?
Yeah, yeah, I got that.

633
00:33:55,120 --> 00:33:57,880
Her family's asking questions.
I just didn't realize that she

634
00:33:58,000 --> 00:34:02,680
died from it. 400 and how many?
People, 456 patients.

635
00:34:03,400 --> 00:34:05,800
Oh, I haven't, and I have no
idea how many they cycled

636
00:34:05,800 --> 00:34:07,960
through, but that seems like a
really high amount.

637
00:34:08,000 --> 00:34:10,080
Well, that number could be
higher because they're missing

638
00:34:10,080 --> 00:34:13,120
records.
So that's 456 that we know about

639
00:34:13,120 --> 00:34:16,120
that we were able to document.
So the whole hospital is a

640
00:34:16,120 --> 00:34:19,600
serial killer.
Yeah, so important.

641
00:34:19,600 --> 00:34:21,760
It's important to note that a
significant proportion of those

642
00:34:21,760 --> 00:34:25,760
patients were not admitted for
end of life care, like they were

643
00:34:25,760 --> 00:34:29,280
admitted to recover and died
instead.

644
00:34:29,760 --> 00:34:32,639
So the panel described the
prescribing pattern as an

645
00:34:32,639 --> 00:34:35,360
institutional practice rather
than isolated error.

646
00:34:36,080 --> 00:34:38,480
This characterization is
critical because it reframes the

647
00:34:38,480 --> 00:34:40,760
story.
Gosport was not simply about

648
00:34:40,760 --> 00:34:44,400
individual clinical decisions.
It was about how practices can

649
00:34:44,400 --> 00:34:47,440
become normalized within a
system, particularly when

650
00:34:47,440 --> 00:34:49,719
hierarchical structures
discourage questioning and

651
00:34:49,719 --> 00:34:51,679
oversight mechanisms respond
slowly.

652
00:34:52,159 --> 00:34:56,000
While families played a central
role in bringing attention to

653
00:34:56,000 --> 00:34:59,160
Gosport, the story cannot be
understood without acknowledging

654
00:34:59,160 --> 00:35:01,800
the nurses who raised concerns
from inside the hospital.

655
00:35:02,320 --> 00:35:05,240
One of the most important
figures was staff nurse Allison

656
00:35:05,240 --> 00:35:07,800
McCourt.
In the early 90's, the court

657
00:35:07,800 --> 00:35:10,240
began to feel that prescribing
practices on the ward were

658
00:35:10,240 --> 00:35:12,520
unsafe.
She observed patients being

659
00:35:12,520 --> 00:35:15,560
started on strong opioids in
circumstances where she did not

660
00:35:15,560 --> 00:35:19,280
believe they were appropriate.
Nurses often have close,

661
00:35:19,360 --> 00:35:21,080
continuous contact with
patients.

662
00:35:21,080 --> 00:35:23,600
Often.
Often nurses.

663
00:35:24,240 --> 00:35:27,840
Nurses, mostly for their entire
career, have close, continuous

664
00:35:28,200 --> 00:35:32,080
contact with patients, placing
them in a position to notice

665
00:35:32,080 --> 00:35:34,560
patterns that may not be
immediately visible through

666
00:35:34,560 --> 00:35:37,360
episodic physician visits.
The court raised concerns

667
00:35:37,360 --> 00:35:40,160
internally, questioning
medication decisions and

668
00:35:40,160 --> 00:35:42,520
documentation.
According to later

669
00:35:42,520 --> 00:35:45,640
investigations and reporting,
these concerns were not

670
00:35:45,640 --> 00:35:48,640
effectively acted upon.
Instead, she experienced

671
00:35:48,640 --> 00:35:51,440
professional difficulty.
After speaking up, her career

672
00:35:51,440 --> 00:35:54,080
progression was affected, and
she eventually left the

673
00:35:54,080 --> 00:35:56,800
hospital.
The pattern of raising concerns

674
00:35:57,040 --> 00:36:00,480
encouraging resistance is common
in healthcare whistleblowing

675
00:36:00,480 --> 00:36:02,640
narratives.
It reflects structural

676
00:36:02,640 --> 00:36:05,080
challenges rather than
individual conflict alone.

677
00:36:05,720 --> 00:36:08,680
Hierarchy, uncertainty and fear
of professional repercussions

678
00:36:08,680 --> 00:36:11,440
can make it difficult for staff
to challenge prescribing

679
00:36:11,440 --> 00:36:15,440
decisions, particularly when
those decisions are framed as

680
00:36:15,440 --> 00:36:17,880
compassionate care.
They didn't say anything about

681
00:36:17,880 --> 00:36:21,200
this in Gosport.
But there's also the level of

682
00:36:21,400 --> 00:36:24,640
certainly as a nurse, I'm sure
you've experienced it too.

683
00:36:24,640 --> 00:36:28,240
I've had experiences of
essentially I'm the doctor,

684
00:36:28,240 --> 00:36:31,960
you're the nurse, shut up.
And I not always that directly,

685
00:36:31,960 --> 00:36:35,160
but you know, sometimes
indirectly and sometimes passive

686
00:36:35,160 --> 00:36:38,240
aggressively.
But that's that's the thing that

687
00:36:38,240 --> 00:36:43,240
absolutely definitely happens.
This idea of I, I had more

688
00:36:43,240 --> 00:36:44,640
education than you, so I know
more.

689
00:36:44,640 --> 00:36:46,040
So I don't want to hear your
opinion.

690
00:36:47,400 --> 00:36:49,880
Another defining feature of
Gosport is the length of time

691
00:36:49,880 --> 00:36:53,320
families waited for recognition.
Many spent years, sometimes

692
00:36:53,320 --> 00:36:56,200
decades, seeking answers about
what happened to their

693
00:36:56,200 --> 00:36:58,160
relatives.
Investigations reopened

694
00:36:58,160 --> 00:37:01,440
repeatedly, new evidence
emerged, and public attention

695
00:37:01,440 --> 00:37:03,480
fluctuated.
For families, uncertain

696
00:37:03,680 --> 00:37:05,880
uncertainty itself became part
of the harm.

697
00:37:06,000 --> 00:37:09,440
And that's another thing that I
think is interesting is that the

698
00:37:09,440 --> 00:37:11,960
fact that they were closing and
reopening investigations.

699
00:37:12,120 --> 00:37:15,040
When you see something in the
news long enough, it's old news,

700
00:37:15,040 --> 00:37:16,640
right?
I'm trying to think of a good

701
00:37:16,640 --> 00:37:18,440
example.
It's not controversial.

702
00:37:18,440 --> 00:37:20,880
I'm sorry you.
Can think of a lot of

703
00:37:20,880 --> 00:37:23,960
controversial.
Ones so could I you know, let's

704
00:37:24,280 --> 00:37:27,560
well.
No, I get it.

705
00:37:27,600 --> 00:37:32,000
And if we hear, OK, even just
think about things like major

706
00:37:32,000 --> 00:37:35,200
storms and things like that that
are less controversial.

707
00:37:35,800 --> 00:37:39,720
And when I hear about when
you've got hurricane season or

708
00:37:39,720 --> 00:37:42,280
tornado, you have tornadoes,
right, tornadoes in your area.

709
00:37:42,400 --> 00:37:45,520
Yeah.
So when it's tornado season, it

710
00:37:45,520 --> 00:37:49,040
almost becomes unimportant, I
think.

711
00:37:49,240 --> 00:37:51,640
It just becomes another thing.
Yeah, just because another thing

712
00:37:51,640 --> 00:37:54,320
that you're hearing about.
And not only that, there's also.

713
00:37:54,760 --> 00:37:57,160
Yeah, exactly.
And so you become accustomed to

714
00:37:57,160 --> 00:38:01,480
it, just like drugs.
It's also, there's also just the

715
00:38:01,520 --> 00:38:03,600
the idea that other things can
over shadow it.

716
00:38:03,600 --> 00:38:04,760
Right.
When you've heard about this

717
00:38:04,880 --> 00:38:07,840
Gosport Hospital news for three
weeks in a row and then suddenly

718
00:38:07,840 --> 00:38:10,920
somebody's murdered in the West
End, that's much more

719
00:38:10,920 --> 00:38:14,680
interesting and new and, you
know, not as boring as boring

720
00:38:14,680 --> 00:38:18,880
old Gosport Hospital.
Like, I'm not saying it's boring

721
00:38:18,880 --> 00:38:20,280
to the families, because it's
not.

722
00:38:20,280 --> 00:38:23,720
But like, I can see why public
public attention would

723
00:38:23,720 --> 00:38:25,520
fluctuate.
Who's on also?

724
00:38:25,720 --> 00:38:28,400
Pharma right now, right?
You and I are, but who else?

725
00:38:28,800 --> 00:38:32,840
Well, but also back back to the
Gosport thing, if my family

726
00:38:32,840 --> 00:38:36,840
wasn't in there, it doesn't
really affect me, as cold as

727
00:38:36,840 --> 00:38:38,440
hard as that is.
And especially if I don't

728
00:38:38,440 --> 00:38:40,280
understand what is really being
said.

729
00:38:41,280 --> 00:38:44,440
Because it could be my family,
it could be could be me, it

730
00:38:44,440 --> 00:38:46,720
could be my children, it could
be any of those things.

731
00:38:46,880 --> 00:38:49,640
But that's a different story
because it didn't affect me that

732
00:38:49,640 --> 00:38:50,400
day.
Right.

733
00:38:50,720 --> 00:38:53,440
The Gosport story therefore sits
at the intersection of medicine,

734
00:38:53,440 --> 00:38:55,360
ethics and institutional
accountability.

735
00:38:55,920 --> 00:38:58,520
It highlights how powerful
medications can shift from

736
00:38:58,520 --> 00:39:01,520
appropriate use to problematic
practice when assumptions go

737
00:39:01,520 --> 00:39:05,120
unchallenged, documentation is
incomplete, and concerns raised

738
00:39:05,120 --> 00:39:07,920
by staff or families fail to
trigger decisive action.

739
00:39:08,080 --> 00:39:09,120
You know, I always go back to
you.

740
00:39:09,120 --> 00:39:10,960
If you didn't document it, it
didn't happen.

741
00:39:11,560 --> 00:39:13,520
Exactly.
Unfortunately, that has a

742
00:39:13,520 --> 00:39:17,520
reverse effect that if you did
it and you didn't document it,

743
00:39:17,680 --> 00:39:20,720
there can be horrible results,
right?

744
00:39:20,960 --> 00:39:25,880
If I go and give somebody
oxycodone and I don't write it

745
00:39:25,880 --> 00:39:28,400
down, and you come in on a shift
and you see that they were due

746
00:39:28,400 --> 00:39:30,520
for oxycodone, guess what you're
going to do?

747
00:39:30,520 --> 00:39:33,360
You're going to give them
another one because they were

748
00:39:33,360 --> 00:39:34,800
due for it.
There's no indication they

749
00:39:34,800 --> 00:39:36,480
received it.
Right, right.

750
00:39:36,840 --> 00:39:39,440
And maybe you'll bring this up,
but to backtrack, in this

751
00:39:39,440 --> 00:39:42,960
hospital, did they have
incentivized medication

752
00:39:42,960 --> 00:39:45,280
distribution It was this part
of?

753
00:39:46,000 --> 00:39:49,600
This was not a part of it.
So this was just an example of

754
00:39:49,920 --> 00:39:52,840
this is, you know, this is just
another example of how without,

755
00:39:53,000 --> 00:39:57,360
without, without external
pressures can still happen.

756
00:39:57,360 --> 00:40:00,280
It can become an
institutionalized norm without.

757
00:40:00,280 --> 00:40:03,400
Didn't did they ever say why
they were doing this?

758
00:40:03,400 --> 00:40:07,120
Because it seems if there's not
an incentive financially for it.

759
00:40:07,120 --> 00:40:09,320
As far as I could tell, because
they could.

760
00:40:09,840 --> 00:40:12,160
I really think that even though
we were being tongue in cheek a

761
00:40:12,160 --> 00:40:15,360
little bit, I think to some
degree it was like, if they're

762
00:40:15,360 --> 00:40:18,600
not calling my name, then I'm
more comfortable.

763
00:40:18,960 --> 00:40:20,440
Right.
Because why would you give

764
00:40:20,440 --> 00:40:23,400
somebody recovering?
I mean, you and I both had hip

765
00:40:23,400 --> 00:40:25,960
replacements.
Why would you give somebody

766
00:40:25,960 --> 00:40:29,000
recovering from that basically
medicinal heroin?

767
00:40:29,920 --> 00:40:34,160
Yeah, I did just fine with
whatever I was on the Percocet,

768
00:40:34,160 --> 00:40:37,960
maybe for for a few days.
Yeah.

769
00:40:38,040 --> 00:40:40,680
Not for, not for.
Yeah, exactly.

770
00:40:41,160 --> 00:40:45,280
It may have just been that that
it became an it started as an

771
00:40:45,280 --> 00:40:48,320
easy way out and then became the
norm.

772
00:40:48,320 --> 00:40:51,600
I, I it didn't really say
specifically other than just

773
00:40:51,600 --> 00:40:54,480
that.
I mean, again, it goes back to

774
00:40:54,480 --> 00:40:57,520
the whole the order of keep
comfortable.

775
00:40:58,640 --> 00:41:02,720
That's not a prescription that's
it becomes so subjective.

776
00:41:03,080 --> 00:41:05,920
Like we already said, what is
comfortable and comfortable for

777
00:41:06,000 --> 00:41:08,000
who and to what degree of
comfort.

778
00:41:08,000 --> 00:41:11,400
And I mean, it's so open-ended.
And I think that's that's how it

779
00:41:11,400 --> 00:41:14,360
happened.
And when you think about drugs

780
00:41:14,400 --> 00:41:18,040
that have been in air, quote
Vogue, you think of people who

781
00:41:18,040 --> 00:41:20,840
were literally using cocaine
back in the.

782
00:41:21,440 --> 00:41:24,720
Ages 80s, yeah.
Even before that for a long

783
00:41:24,720 --> 00:41:26,280
time.
Well, the 80s was the heyday.

784
00:41:27,120 --> 00:41:30,760
Yeah, they had their muscle
boxes through forever and they

785
00:41:30,760 --> 00:41:33,320
were taking cocaine, apparently,
which everyone.

786
00:41:33,320 --> 00:41:35,120
But it was in all their
medicines, right?

787
00:41:35,120 --> 00:41:37,680
Yeah.
Because it was healthy, right?

788
00:41:37,680 --> 00:41:40,920
So I wonder, I think about this
and if I had a Doctor Who

789
00:41:40,920 --> 00:41:45,680
ordered me to give a medication
that I knew was medicinal

790
00:41:45,680 --> 00:41:50,800
heroin, and they asked me that
today, I I wouldn't feel like I

791
00:41:50,800 --> 00:41:54,320
could give that medication
because I've seen so much about

792
00:41:54,320 --> 00:41:57,680
heroin and what it does and how
it kills people and all of the

793
00:41:57,680 --> 00:42:00,200
things.
So I wonder if the people who

794
00:42:00,200 --> 00:42:02,720
were giving it really knew what
they were giving.

795
00:42:02,960 --> 00:42:05,680
I think if this is in the UKI
don't even know if medicinal

796
00:42:05,680 --> 00:42:09,120
heroin is available in the US.
This was in the UK and I don't

797
00:42:09,120 --> 00:42:10,360
even know if it's still
available.

798
00:42:10,520 --> 00:42:12,800
But I mean, I wonder if when
they were administering it, they

799
00:42:12,800 --> 00:42:15,000
knew what it was and what its
potentials were.

800
00:42:15,320 --> 00:42:18,000
I would think not because I
think that wasn't really figured

801
00:42:18,000 --> 00:42:20,040
out till later, but I'm not
sure.

802
00:42:20,600 --> 00:42:22,320
Possibly it was.
It didn't.

803
00:42:22,320 --> 00:42:25,200
It was had a name, right?
That wasn't heroin, it was I

804
00:42:25,200 --> 00:42:28,920
just diamorphine.
Diamorphine sounds a lot like

805
00:42:28,920 --> 00:42:33,480
morphine, which we do use.
Yeah, I wouldn't know if I would

806
00:42:33,480 --> 00:42:34,800
have thought anything different
about it.

807
00:42:34,800 --> 00:42:38,200
It's just somebody made another
crazy name for a drug 'cause.

808
00:42:38,200 --> 00:42:40,840
They're all crazy names, 'cause.
They're all crazy names.

809
00:42:40,880 --> 00:42:42,800
Exactly.
Yeah, most of them.

810
00:42:42,800 --> 00:42:44,440
I can't pronounce them anyways.
All right.

811
00:42:46,120 --> 00:42:49,000
So although these cases differ
in geography, actors, and

812
00:42:49,000 --> 00:42:51,560
specific mechanisms, they reveal
A consistent pattern.

813
00:42:52,040 --> 00:42:54,840
Changes in professional beliefs
can influence clinical behavior,

814
00:42:54,840 --> 00:42:57,880
which can create opportunities
for both unintentional overuse

815
00:42:57,880 --> 00:43:01,000
and deliberate exploitation.
Financial incentives,

816
00:43:01,000 --> 00:43:04,320
institutional pressures, and
regulatory delays appear across

817
00:43:04,320 --> 00:43:07,120
all four stories, contributing
to environments in which

818
00:43:07,480 --> 00:43:10,560
responsibility becomes diffuse
and corrective action occurs

819
00:43:10,560 --> 00:43:12,240
slowly.
Healthcare systems depend

820
00:43:12,240 --> 00:43:15,760
fundamentally on trust, trust in
professional judgement and

821
00:43:15,760 --> 00:43:18,640
regulatory oversight, and in
shared norms about appropriate

822
00:43:18,640 --> 00:43:20,520
care.
When prescribing practices

823
00:43:20,520 --> 00:43:24,400
evolved rapidly, that trust can
mask emerging risks.

824
00:43:24,800 --> 00:43:27,440
Harm often develops
incrementally through processes

825
00:43:27,440 --> 00:43:30,440
that appear reasonable in
isolation, making it difficult

826
00:43:30,440 --> 00:43:33,320
to identify systemic problems
until they are widespread.

827
00:43:33,640 --> 00:43:36,240
What makes these stories
particularly unsettling is not

828
00:43:36,240 --> 00:43:39,040
simply the presence of
wrongdoing, but the role of

829
00:43:39,040 --> 00:43:42,240
normalization.
Many of the decisions described

830
00:43:42,240 --> 00:43:45,040
occurred within ordinary
workflows, documented through

831
00:43:45,040 --> 00:43:47,800
standard procedures, and framed
and language consistent with

832
00:43:47,800 --> 00:43:50,280
patient care.
This does not diminish

833
00:43:50,280 --> 00:43:53,360
accountability where misconduct
occurred, but it highlights how

834
00:43:53,360 --> 00:43:56,760
systemic change can produce
unintended consequences

835
00:43:56,760 --> 00:44:01,160
alongside intentional actions.
The opioid crisis was not the

836
00:44:01,160 --> 00:44:03,320
result of a single decision or
actor.

837
00:44:03,720 --> 00:44:06,960
It emerged through cumulative
shifts in belief, practice,

838
00:44:06,960 --> 00:44:10,320
incentives, and oversight.
Examining these shifts together

839
00:44:10,560 --> 00:44:13,800
helps explain why the crisis
developed gradually and why

840
00:44:13,800 --> 00:44:16,360
recognition often lagged behind
impact.

841
00:44:17,360 --> 00:44:20,560
Ultimately, these cases raise an
enduring question for healthcare

842
00:44:20,560 --> 00:44:24,200
and other complex systems.
When practices become routine,

843
00:44:24,480 --> 00:44:27,040
what mechanisms help
professionals recognize when

844
00:44:27,040 --> 00:44:29,880
those practices no longer
aligned with patient safety?

845
00:44:30,360 --> 00:44:33,000
The challenge is not only
identifying clear misconduct,

846
00:44:33,120 --> 00:44:36,000
but also noticing the subtle
points at which normalization

847
00:44:36,000 --> 00:44:37,560
begins to obscure risk.
Wow.

848
00:44:37,680 --> 00:44:42,560
Well, you know, I have an
opposite thing where when I did

849
00:44:42,560 --> 00:44:47,120
have my second hip replacement,
I was in, I had gone through

850
00:44:47,120 --> 00:44:50,800
recovery and I was in a room
because they were keeping me to

851
00:44:50,800 --> 00:44:53,120
make sure, I'm sorry, no, it was
my knee.

852
00:44:53,360 --> 00:44:55,160
So they were keeping to make
sure that we had good pain

853
00:44:55,160 --> 00:44:58,040
control.
And I was in tense pain.

854
00:44:58,080 --> 00:45:00,120
I mean, really, really intense
pain.

855
00:45:00,440 --> 00:45:02,960
And I've been told that the knee
was a lot harder than the hip.

856
00:45:02,960 --> 00:45:05,200
So I just thought, OK, well, I
guess that's it.

857
00:45:05,800 --> 00:45:09,760
And so much pain that I was
throwing up, my blood pressure

858
00:45:09,760 --> 00:45:14,680
was sky high and everything was
going on and I just wasn't OK.

859
00:45:14,680 --> 00:45:18,040
And I said, could you guys talk
to my doctor about what's being

860
00:45:18,040 --> 00:45:21,440
ordered for pain and because
it's not working?

861
00:45:21,920 --> 00:45:23,920
And they said, well, we're
giving you Tylenol.

862
00:45:25,600 --> 00:45:28,720
And I said, wait, what?
You're giving me Tylenol and I'm

863
00:45:28,720 --> 00:45:30,760
just out of a total knee
replacement.

864
00:45:31,320 --> 00:45:34,040
Well, yeah, we thought you must
have had an addiction problem.

865
00:45:35,800 --> 00:45:38,920
And I said, well, First off,
nobody asked me and I don't.

866
00:45:39,920 --> 00:45:41,960
So they had.
What had happened is the

867
00:45:41,960 --> 00:45:44,640
medication sheet had gotten
separated from the orders.

868
00:45:45,640 --> 00:45:48,600
And we're.
Giving me Tylenol.

869
00:45:49,560 --> 00:45:51,880
Oh.
My goodness, six hours after a

870
00:45:51,880 --> 00:45:54,520
total knee.
Oh, I cannot imagine.

871
00:45:54,960 --> 00:45:59,920
I can and it was terrible, but I
didn't want to be a big whiner

872
00:45:59,920 --> 00:46:02,240
baby because I'm like, well,
they said it was going to hurt

873
00:46:02,240 --> 00:46:05,960
more and then they called my
doctor and he was livid.

874
00:46:06,520 --> 00:46:09,000
I'm sure he said no, that's not
right.

875
00:46:09,280 --> 00:46:13,200
I mean, I was having violent
emesis because I was so much

876
00:46:13,240 --> 00:46:17,600
worse.
And anyway, he ended up giving

877
00:46:17,600 --> 00:46:19,000
me his phone number because he
said.

878
00:46:19,000 --> 00:46:22,080
That's never going to get by the
way is puking her guts out.

879
00:46:22,520 --> 00:46:25,080
There's it was.
Awful.

880
00:46:25,480 --> 00:46:27,480
I could go into more detail, but
we don't need that.

881
00:46:27,720 --> 00:46:32,840
Anyway, he came in that night
and apologized to me for that

882
00:46:32,840 --> 00:46:35,720
happening because it was.
It was unacceptable.

883
00:46:36,240 --> 00:46:39,880
But what it showed to me is
there's that swing the other way

884
00:46:39,880 --> 00:46:43,280
too.
And a lot of cases where they

885
00:46:43,280 --> 00:46:46,800
thought it was probably because
I was had been a drug addict and

886
00:46:46,800 --> 00:46:50,200
I couldn't have any, well,
nobody thought to ask me right?

887
00:46:50,280 --> 00:46:53,720
If that was the situation,
because if it is, what else can

888
00:46:53,720 --> 00:46:55,080
we do?
Can we assist you with deep

889
00:46:55,080 --> 00:46:56,720
breathing?
Can we whatever.

890
00:46:56,720 --> 00:47:01,160
I mean, there are other besides
Tylenol for a major surgery that

891
00:47:01,200 --> 00:47:03,400
could have helped.
I mean, even if I need more

892
00:47:03,400 --> 00:47:05,200
nerve block or something like
that.

893
00:47:05,480 --> 00:47:07,920
But nobody asked me.
And the only reason I finally

894
00:47:07,920 --> 00:47:12,360
demanded for them to talk to my
doctor because not only I was

895
00:47:12,360 --> 00:47:15,040
getting worried about my blood
pressure because it was like 170

896
00:47:15,040 --> 00:47:16,640
/ 120.
It was terrible.

897
00:47:17,680 --> 00:47:19,760
And it was just my body saying,
hey, something's.

898
00:47:20,320 --> 00:47:23,560
We don't like this.
Yeah, that side of it too.

899
00:47:23,880 --> 00:47:26,160
And then I finally got the
medication I needed and it was

900
00:47:26,160 --> 00:47:28,960
still painful because it was a
painful procedure, but at least

901
00:47:28,960 --> 00:47:33,000
it was tolerable at that point.
I just, I couldn't believe it.

902
00:47:33,240 --> 00:47:35,280
And people might say, well,
you're a nurse, didn't you read

903
00:47:35,280 --> 00:47:37,720
your orders?
No, I was also a patient post op

904
00:47:37,720 --> 00:47:42,120
on narcotics, I thought.
And so it wasn't my job to make

905
00:47:42,120 --> 00:47:45,000
sure my medications were right.
It was my job to.

906
00:47:45,000 --> 00:47:45,920
That's funny.
Yeah.

907
00:47:46,280 --> 00:47:48,240
When I had my hip replacement,
they said that to me.

908
00:47:48,240 --> 00:47:50,520
They're like, I know you're a
nurse, but I'm your nurse.

909
00:47:50,680 --> 00:47:52,680
So I'm going to give you your
medications.

910
00:47:52,680 --> 00:47:54,480
I'm going to tell you what they
are and I'm going to give them

911
00:47:54,480 --> 00:47:56,040
to you when they're when they're
scheduled.

912
00:47:56,360 --> 00:48:02,640
I'm like, OK, no problem, right?
But it's interesting, right?

913
00:48:03,360 --> 00:48:06,360
Oh, I was just going to say it,
but when I was coming out of

914
00:48:06,600 --> 00:48:09,960
surgical recovery and surgical
medications, it didn't occur to

915
00:48:09,960 --> 00:48:13,480
me to to check my orders.
Your chart, right?

916
00:48:13,480 --> 00:48:15,840
Could I please make sure you're
doing it right?

917
00:48:16,240 --> 00:48:20,560
Right, so something interesting
that happens drug seeking is is

918
00:48:20,600 --> 00:48:24,360
a big part of the opioid crisis
and just opioid problems in

919
00:48:24,360 --> 00:48:25,880
general.
And we didn't really cover that

920
00:48:25,880 --> 00:48:29,000
much other than like pill mills
and and pill shopping and doctor

921
00:48:29,000 --> 00:48:31,120
shopping.
But it's something that people

922
00:48:31,120 --> 00:48:33,200
watch for, particularly in the
emergency room.

923
00:48:33,600 --> 00:48:36,280
And my sister had an experience
where she went into, she went

924
00:48:37,240 --> 00:48:41,000
into the emergency room and she
was lashing out and she was

925
00:48:41,000 --> 00:48:44,280
grouchy and she was crying and
she was being just a jerk.

926
00:48:44,760 --> 00:48:48,960
And they decided that she was
drug seeking.

927
00:48:49,440 --> 00:48:51,720
And so they were, they kept
coming in and asking her

928
00:48:51,720 --> 00:48:54,120
questions about I'm, I'm
intentionally burying the lead

929
00:48:54,120 --> 00:48:56,960
by the way they kept, they came
in and they were asking her, you

930
00:48:56,960 --> 00:48:59,440
know, kept asking her the same
questions in different ways,

931
00:48:59,440 --> 00:49:01,600
trying to get out of her what
she really wanted.

932
00:49:02,080 --> 00:49:05,280
And she was just being
belligerent and not answering

933
00:49:05,280 --> 00:49:07,880
their questions, just basically
being a jerk.

934
00:49:08,080 --> 00:49:10,840
She kept telling them, I have
diabetes, I have diabetes.

935
00:49:10,840 --> 00:49:14,560
And they kept just coming in and
being like, now you know, what's

936
00:49:14,560 --> 00:49:17,600
your level of pain?
Anyway, Long story short, she

937
00:49:17,600 --> 00:49:21,160
was in DKA or diabetic
ketoacidosis, which basically

938
00:49:21,160 --> 00:49:25,160
means she was dying and the
blood to her brain was not

939
00:49:25,320 --> 00:49:32,080
sufficiently insulin.
Her blood sugar was almost 800.

940
00:49:33,240 --> 00:49:37,600
So her brain just wasn't working
because it wasn't being fed the

941
00:49:37,600 --> 00:49:41,400
proper blood, right?
Just her blood was all jacked.

942
00:49:41,880 --> 00:49:45,760
So they finally got her blood
sugar and they put her on 2

943
00:49:45,880 --> 00:49:49,400
separate bags of Ivsi mean of
Ivs, 2 separate IV bags of

944
00:49:49,400 --> 00:49:51,600
insulin.
She had insulin going into both

945
00:49:51,640 --> 00:49:55,720
of her arms.
And and so for those lay people

946
00:49:55,720 --> 00:49:59,680
who don't know, IV insulin is
rare and a big deal.

947
00:49:59,720 --> 00:50:03,520
And so to have it going in two
arms at the same time is huge.

948
00:50:03,760 --> 00:50:06,400
Anyway, So, yeah, so just like
the egg on their face and they

949
00:50:06,400 --> 00:50:09,920
had to come in the next day and
apologize for basically treating

950
00:50:09,920 --> 00:50:12,720
her like a drug addict.
And I think, you know, I know

951
00:50:12,720 --> 00:50:17,120
that there's, I know that we
have to, we can't just give in

952
00:50:17,120 --> 00:50:19,880
to drug seekers all the time.
I totally get that.

953
00:50:20,000 --> 00:50:22,480
But I do feel like a lot of
people have become jaded with

954
00:50:22,480 --> 00:50:25,600
the drug seekers and that
they've lost some of their

955
00:50:25,600 --> 00:50:29,960
compassion, right?
It's just really like, again,

956
00:50:29,960 --> 00:50:34,120
it's just another nuance and
side effect of this crisis of

957
00:50:34,120 --> 00:50:40,240
this epidemic that we've been in
since the 90s of of opioid abuse

958
00:50:40,240 --> 00:50:44,240
and overuse.
And I don't know that there's

959
00:50:44,520 --> 00:50:46,760
there is a place in medicine for
opioids.

960
00:50:46,760 --> 00:50:49,600
I want to say that like you and
I, we just talked about how

961
00:50:49,600 --> 00:50:51,960
we've had surgeries and we've
used them after surgery

962
00:50:52,480 --> 00:50:56,080
effectively, though I'm not, I'm
not vilified opioids themselves,

963
00:50:56,120 --> 00:51:00,120
but I do think that I do hope,
this is just my hope.

964
00:51:00,120 --> 00:51:02,800
I hope that pharmaceutical
companies can come up with some,

965
00:51:03,080 --> 00:51:07,880
some things that are not that
don't have such high risks to

966
00:51:07,880 --> 00:51:09,640
them, right?
And I know that they're

967
00:51:09,880 --> 00:51:14,240
developing all the time and I
just, it would be nice to see

968
00:51:14,560 --> 00:51:20,520
pain control be less scary and
less less of a tightrope walk.

969
00:51:21,840 --> 00:51:24,760
Well, and also I think in the
surgeries I've seen people

970
00:51:24,760 --> 00:51:28,960
coming out of, there are a lot
more nerve blocks being used and

971
00:51:28,960 --> 00:51:34,080
lower levels of narcotics and
the heavier meds being used.

972
00:51:34,440 --> 00:51:37,520
And I just want to clarify for
our listeners, drug seeking

973
00:51:37,520 --> 00:51:41,120
behavior is someone coming in to
an emergency room, a clinic, a

974
00:51:41,120 --> 00:51:45,320
doctor's office looking for the
stronger narcotics to be able to

975
00:51:45,720 --> 00:51:48,080
control their pain.
And I don't even say that in an

976
00:51:48,080 --> 00:51:51,000
air quote kind of way, because
if a person is addicted to a

977
00:51:51,000 --> 00:51:54,320
pain medication, when they start
coming off of it, their pain

978
00:51:54,320 --> 00:51:58,480
levels can be very well it's.
Like I said, right, with the

979
00:51:59,040 --> 00:52:02,120
more receptors, more receptors,
more receptors, I mean, consider

980
00:52:02,120 --> 00:52:06,680
how much pain you're in.
If you let's say you knock your

981
00:52:06,680 --> 00:52:10,360
shin into something, right?
And you're that hurts acutely a

982
00:52:10,360 --> 00:52:12,440
lot, right?
And you might have to be 10 out

983
00:52:12,440 --> 00:52:16,560
of 10 pain for five seconds.
Well, consider that they've gone

984
00:52:16,560 --> 00:52:18,600
way past 10 out of 10 pain at
this point.

985
00:52:18,760 --> 00:52:23,640
I know that that's an oxymoron,
but like their ten now is your

986
00:52:24,000 --> 00:52:26,120
10,000.
Right, right.

987
00:52:26,440 --> 00:52:29,320
It's a legitimate pain that they
can have.

988
00:52:29,760 --> 00:52:33,840
However, solving the problem is
not the use of narcotics.

989
00:52:33,840 --> 00:52:36,560
Usually there are a lot of
things that can happen in

990
00:52:36,560 --> 00:52:39,920
between and that should happen.
I think one of our other

991
00:52:39,920 --> 00:52:44,440
problems in our society is that
saying, OK, you're now addicted

992
00:52:44,440 --> 00:52:47,000
to these meds, so you don't get
them anymore at all, goodbye.

993
00:52:47,600 --> 00:52:50,480
And that's not a good solution
either because they still have

994
00:52:50,480 --> 00:52:52,840
the same problem.
They just don't have any way to

995
00:52:52,840 --> 00:52:54,920
get through it.
And so there are a lot of

996
00:52:54,920 --> 00:52:58,880
medications now that can be used
to bridge that time.

997
00:52:59,000 --> 00:53:02,200
But some of those medications,
Suboxone and stuff are not not

998
00:53:02,200 --> 00:53:05,840
really any less dangerous.
They just fill a spot.

999
00:53:05,880 --> 00:53:08,640
Getting off of these things can
be very challenging and a lot of

1000
00:53:08,640 --> 00:53:11,600
people are afraid or embarrassed
if they have this issue.

1001
00:53:11,720 --> 00:53:15,000
Addiction does tend to run in
families, but it doesn't always

1002
00:53:15,000 --> 00:53:17,360
have to.
So when we ask, have you had

1003
00:53:17,360 --> 00:53:19,880
anyone in your family has ever
had any any problems with

1004
00:53:19,920 --> 00:53:22,200
medications?
That means any problem with

1005
00:53:22,200 --> 00:53:24,320
medication, whether it means
they get sick, they get

1006
00:53:24,320 --> 00:53:27,360
addicted, they have whatever the
allergic reaction, whatever,

1007
00:53:27,520 --> 00:53:31,080
whatever it is.
Well, if if the person has a

1008
00:53:31,080 --> 00:53:34,680
family history of it, that is
definitely a red flag potential.

1009
00:53:34,680 --> 00:53:37,680
Let's talk about it.
And there's times where I've

1010
00:53:37,680 --> 00:53:40,560
known people when I was working
as a case manager who came in

1011
00:53:40,560 --> 00:53:43,640
for surgery and refused
narcotics all together because

1012
00:53:43,640 --> 00:53:45,680
they had a personal addiction
problem.

1013
00:53:46,000 --> 00:53:48,640
Some of them I couldn't believe
they had the surgery they did

1014
00:53:48,640 --> 00:53:50,280
and didn't have narcotics on
board.

1015
00:53:50,280 --> 00:53:54,360
But they said it is not worth
the risk to me to go back down

1016
00:53:54,480 --> 00:53:56,200
that road.
And I get it.

1017
00:53:56,240 --> 00:54:00,360
We used other medic other
methods we talked about as as as

1018
00:54:00,360 --> 00:54:03,160
I had mentioned before, things
like biofeedback, 10s units,

1019
00:54:03,160 --> 00:54:07,280
things like that, that are
really distraction methods.

1020
00:54:08,160 --> 00:54:12,040
But sometimes that can get a
person through a situation and

1021
00:54:12,040 --> 00:54:14,720
it is a devastating situation.
I know several people who have

1022
00:54:14,720 --> 00:54:18,840
died of overdoses and it's
devastating.

1023
00:54:18,840 --> 00:54:22,120
And when a person is an
addiction pathway, it's horrible

1024
00:54:22,120 --> 00:54:24,280
for their family, it's horrible
for their friends.

1025
00:54:24,280 --> 00:54:29,440
They it's horrible for them.
They even though they're air

1026
00:54:29,440 --> 00:54:31,760
quote solving a problem, they're
not.

1027
00:54:31,920 --> 00:54:35,920
A lot of the unhoused are in
drug addiction situations or

1028
00:54:35,920 --> 00:54:40,360
have been and the problem is
huge and to my knowledge we

1029
00:54:40,360 --> 00:54:41,840
don't have a really great
solution.

1030
00:54:42,400 --> 00:54:44,040
We don't.
We definitely don't.

1031
00:54:44,600 --> 00:54:47,360
Devastating on the other hand,
is like many things, like we

1032
00:54:47,640 --> 00:54:51,440
also alluded to, that for people
who are having legitimate pain,

1033
00:54:51,560 --> 00:54:54,000
pain appropriate for the
circumstances, it can be very

1034
00:54:54,000 --> 00:54:55,600
hard to get the medications they
need.

1035
00:54:55,800 --> 00:54:59,320
There's got to be, I think the
pendulum as always swings really

1036
00:54:59,320 --> 00:55:00,880
far one way, really far the
other.

1037
00:55:00,880 --> 00:55:03,920
And hopefully it's getting a
little bit more centered so that

1038
00:55:04,200 --> 00:55:09,120
pain control is maintained,
however, addiction is reduced.

1039
00:55:09,320 --> 00:55:12,200
I appreciate.
That you pointing out that we

1040
00:55:12,200 --> 00:55:17,400
need to be vigilant in reducing
the stigma for people who are

1041
00:55:17,400 --> 00:55:21,560
have addiction to opioids or
issues like that, because a lot

1042
00:55:21,560 --> 00:55:25,720
of times it's not something that
they actively chose.

1043
00:55:26,760 --> 00:55:30,480
It's a circumstance that
basically came upon them through

1044
00:55:30,920 --> 00:55:33,200
sometimes their own actions,
sometimes the actions of others,

1045
00:55:33,200 --> 00:55:36,280
a combination of both.
But always I put out a call for

1046
00:55:36,640 --> 00:55:39,800
empathy and kindness.
One of the things from the

1047
00:55:39,800 --> 00:55:41,600
Course of Miracles, I don't
think I've ever said this in

1048
00:55:41,600 --> 00:55:45,360
this podcast, but Course of
Miracles is just a a book that's

1049
00:55:45,360 --> 00:55:47,120
a spiritual book that I'm not
going to go into.

1050
00:55:47,120 --> 00:55:50,360
But one of the things I love
from it is that it says that

1051
00:55:50,680 --> 00:55:54,480
everything in the world is
either love or a call for love.

1052
00:55:55,280 --> 00:55:59,240
And you know, I like to live my
life always answering calls for

1053
00:55:59,240 --> 00:56:01,440
love with love.
Now, am I perfect?

1054
00:56:01,440 --> 00:56:03,400
No, I'm not.
Can I be a jerk sometimes?

1055
00:56:03,400 --> 00:56:07,080
Absolutely, yes.
But like that is my guiding.

1056
00:56:07,640 --> 00:56:12,440
That is my guiding idea of that.
Sometimes when somebody's just

1057
00:56:12,440 --> 00:56:17,600
being a real jerk, it's really
that they just they're just

1058
00:56:17,600 --> 00:56:19,320
asking for love.
And do you have to go over and

1059
00:56:19,320 --> 00:56:21,280
give them a hug?
No, but you can.

1060
00:56:21,280 --> 00:56:26,400
You can show love by not
responding with anger or

1061
00:56:26,640 --> 00:56:28,560
unkindness or whatever.
So.

1062
00:56:28,560 --> 00:56:32,400
Well like the example of your
sister who was really being wack

1063
00:56:32,400 --> 00:56:37,080
a doodle in the emergency room.
Maybe ask yourself, why would

1064
00:56:37,520 --> 00:56:41,040
this person?
You can put other adjectives

1065
00:56:41,040 --> 00:56:42,840
about it.
Why would this beautiful,

1066
00:56:42,840 --> 00:56:45,400
loving, compassionate person act
like this?

1067
00:56:45,600 --> 00:56:47,800
Or just why would this person
act like this?

1068
00:56:47,800 --> 00:56:50,360
This is.
This seems unusual.

1069
00:56:50,360 --> 00:56:52,640
Well, why does this person keep
telling you they have diabetes?

1070
00:56:52,640 --> 00:56:54,000
That's one thought, right?
Like.

1071
00:56:54,200 --> 00:56:55,840
OK, so you have diabetes, Big
whoop.

1072
00:56:55,840 --> 00:56:57,000
Like why should I care about
that?

1073
00:56:57,000 --> 00:56:58,360
Why should I care about that,
right?

1074
00:56:58,440 --> 00:57:00,880
Like.
It can cause behavioral issues.

1075
00:57:01,400 --> 00:57:04,760
I think that a lot of times we
jump to conclusions and many

1076
00:57:04,760 --> 00:57:07,080
times the conclusion is probably
correct.

1077
00:57:07,400 --> 00:57:10,760
However, the person is in that
situation as we were just

1078
00:57:10,760 --> 00:57:14,200
talking about, not even
necessarily because of something

1079
00:57:14,200 --> 00:57:17,200
they actively chose to get to
this point at some time in their

1080
00:57:17,200 --> 00:57:18,800
life.
I don't think there's anybody

1081
00:57:18,800 --> 00:57:20,800
who took drugs the first time
and say, gosh, I hope I'm

1082
00:57:20,800 --> 00:57:24,160
addicted and unhomed and dying
of some weird thing.

1083
00:57:24,360 --> 00:57:26,840
Yeah, that sounds good.
I don't think that happens.

1084
00:57:27,080 --> 00:57:30,160
I think most people who have
addiction issues have other

1085
00:57:30,160 --> 00:57:32,960
problems that they have not been
able to deal with appropriately,

1086
00:57:32,960 --> 00:57:36,240
whether it's a mental health
issue or even a physical issue.

1087
00:57:36,640 --> 00:57:39,640
Sure, this is what they created
as a result.

1088
00:57:39,880 --> 00:57:42,600
Now for whatever reasons, this
another whole podcast.

1089
00:57:43,160 --> 00:57:48,400
But if we can, as people in our
communities, families,

1090
00:57:48,400 --> 00:57:51,320
environments can look at it a
little bit differently, maybe we

1091
00:57:51,320 --> 00:57:54,400
can be a little more proactive
and assisting for solutions

1092
00:57:54,400 --> 00:57:56,840
instead of just blaming the
problem.

1093
00:57:57,200 --> 00:57:58,800
Yeah, just judgment.
Yeah, I agree.

1094
00:58:00,440 --> 00:58:02,280
Wow.
Well, this was not a very

1095
00:58:02,280 --> 00:58:04,560
cheerful episode, but it really
gives some food for thought.

1096
00:58:05,760 --> 00:58:08,920
Give some food for thought and
maybe looking at ways that we

1097
00:58:08,920 --> 00:58:10,480
can support each other a little
bit better.

1098
00:58:11,080 --> 00:58:12,480
Yeah, I agree.
Great.

1099
00:58:12,920 --> 00:58:14,360
Well, thank you.
Thank you.

1100
00:58:14,680 --> 00:58:17,320
All right, if you've made it
this far, clearly you like a

1101
00:58:17,320 --> 00:58:18,960
little mayhem with your
medicine.

1102
00:58:19,280 --> 00:58:21,800
Or you just enjoy hearing us
ramble about weird medical

1103
00:58:21,800 --> 00:58:24,000
mysteries.
Either way, we'd love you for

1104
00:58:24,000 --> 00:58:26,200
it.
So hit that follow or subscribe

1105
00:58:26,200 --> 00:58:27,600
button wherever you're
listening.

1106
00:58:27,720 --> 00:58:29,720
And toss us a rating or review
while you're at it.

1107
00:58:30,040 --> 00:58:32,600
Helps other curious weirdos find
the show.

1108
00:58:33,280 --> 00:58:35,360
And we know there are a lot of
you out there.

1109
00:58:35,680 --> 00:58:38,200
Oh so many.
Come join the chaos.

1110
00:58:38,240 --> 00:58:41,400
Thanks for listening to
Medicine, Mystery, mayhem, and

1111
00:58:41,400 --> 00:58:44,040
sometimes Murder.
Do you have an idea for an

1112
00:58:44,040 --> 00:58:46,920
episode of this podcast?
Just want to say hi?

1113
00:58:47,280 --> 00:58:50,320
You can get in touch with us at
our M4 pod.

1114
00:58:50,800 --> 00:58:57,280
That's OURM
thenumberfourpod@gmail.com.

1115
00:58:57,880 --> 00:59:01,800
We read every e-mail, and
sometimes we even respond just

1116
00:59:01,800 --> 00:59:04,560
like real professionals.
Because we are.

1117
00:59:04,720 --> 00:59:09,680
Old friends with new twists and
lots of body bags.